Quality policy

Soil Mechanics Laboratory (SML) being specialized in engineering services, it is committed through implementation of quality management system, to provide customers with quality services that meet their requirements and relevant codes and standards. It is the Laboratory’s objective to produce technically laboratory test results that accurately and precisely describe the sample's properties for the purpose of reporting to the client. This quality policy, which is familiarized and implemented by all the laboratory staff, is summarized in the following points:

  1. Maintaining a management system which meets the requirements of the international standard ISO/IEC 17025:2005 (and now we are preparing update for ISO/IEC 17025:2017).
  2. Using the highest standard quality control and quality assurance systems to meet customer's needs and increase their satisfaction.
  3. Continually improving efficiency and effectiveness of the quality system and minimize nonconformity.
  4. This policy should be available for all the laboratory staff.